WASHING MACHINE
INSTALLATION:
-Should be kept at places where temperatures not too high nor too low.
-Allowable slope under entire washer is 1 degree.
-Adjusting the washing machine level properly prevents excessive noise and vibration.
-If the floor is uneven adjust the adjustable feet as required.
-The power outlet should not be loaded with another appliance.
-Do not place or store any laundry products on top of the washer at any times as they can damage the finish or the controls.
-Horizontal tap should be used and not the extension or square shaped taps.
-Drain hose should be firmly tied to protect the floor from damage due to water leakage.
POINTS TO REMEMBER BEFORE WASHING:
-Check the care labels on the garments which will tell about the fabric content of the cloth and how it should be washed.
-Sorting-Sort clothes into loads according to :
-Soil(heavy, normal, light)-separated according to amount of soil
-Colour(white, light, dark)-Separate white from coloured fabrics
-Lint(lint producers, collectors)-Wash lint producers and collectors separately
-Caring before loading-
Combine large clothes with smaller one.
Load the larger ones first and the large items should not be more than half the total wash load.
Check all the pockets to make sure they are empty.
Close zips, hooks and strings to make sure these items don’t snag on other clothes. Treat stains prior to loading the clothes.
Adding detergent
Use detergents meant for the machines.
Too much detergent should be avoided as excessive suds can cause heavy load on the motor and decrease the washing results.
Detergent usage may be adjusted for water temperature, water hardness, size and soil level of the load.
Adding softener
Do not exceed the maximum filling line. Overfilling can cause early dispensing of the softener which could stain clothes.
Softener gets automatically added during the last rinse cycle.
Softeners should not be poured directly on the clothes.
PROGRAMS ACCORDING TO LAUNDRY TYPE:
PROGRAM
FABRIC TYPE
PROPER TEMP.
OPTION
COTTON
First check if laundry is machine washable
95*C
Pre wash
Rinse + Crease care
Bio
COTTON
Colour fast garments(shirts),and lightly soiled white cotton(vests)
60*C
(Eco at same temp)
Pre-wash
Rinse + Crease care
Bio
SYNTHETIC
Polyamide ,acrylic, polyester
40*C
Pre-wash
Rinse + Crease care
Bio
DELICATE
Delicate laundry that can be easily damaged(silk, curtains)
30*C
Rinse + crease care
WOOL
Machine washable woolens
30*C
Rinse + crease care
HAND WASH
“Hand wash” marked delicate and wool laundry
30*C
Rinse + crease care
QUICK 30
Coloured laundry which is lightly soiled
30*C
Rinse + crease care
-PRE-WASH : If the laundry is heavily soiled, ’Pre-Wash’ course is recommended. Available in Cotton and Synthetic Program
-ECO: The water temperature is reduced and washing time is lengthened. So heat energy can be economized on and saved.
-RINSE + : Used to introduce and additional rinse, which may assist in removing traces of detergent residue.
-BIO: If protein stains are to eliminated, this option may be selected. Can be selected only when temperature is higher than 60*C.
-CREASE CARE: Select this to prevent creases after selecting the spin speed.
HOW TO USE:
1.Press Power button. Cotton automatically selected on switching on the machine.
2.Press Start/Pause button
3.So initial condition of the machine by default is :
Wash-Main wash
Rinse-3 times
Spin-800 rpm
Water temperature-60*C
Program-COTTON
4.If the program has to be adjusted manually then:
Press Power button
Select the conditions which you want to use by turning the PROGRAM dial and pressing each button. Lamp will glow to indicate the selected program. By pressing OPTION button, all option functions (i.e. Bio, Rinse+, Pre wash, Crease care may be selected.)
Spin-By pressing the spin button, the spin speed can be chosen
If No Spin is selected the cycle stops after draining water. The light indication will glow for identification.
If Rinse Hold is selected the clothes are left in the machine suspended into the water after a rinse without entering into the spin.
To proceed through after the Rinse Hold function is completed use the Spin Button to the required program.
Child Lock can be set by pressing the two Option Buttons simultaneously. To de-activate press the two buttons again simultaneously and can be set at any time.
If temporary stop of wash cycle is needed, press the Start/Pause button. When in Pause the machine gets switched off automatically after 4 minutes.
CARE
Proper care of the washer can extend its life.
The exterior of the machine should be cleaned with warm water and a non-abrasive agent.
Do not hit the machine with any sharp objects.
Dry the washer well after use, specially the gasket around the door.
Clean the Hopper well with a toothbrush to clean the hard to reach areas.
Wednesday, August 8, 2007
Friday, July 27, 2007
LAUNDRY PROCESS
STAGES OF THE PROCESS:
I.PREWASHING
-COLLECTING & SORTING OF LINEN
-TRANSPORTATION TO LAUNDRY
-SORTING
-WEIGHING AND LOADING
II.WASHING
Choose THE RIGHT Wash programme depending on:
-Duration of running(Lightly/heavily soiled)
-Temperature
-Agitation
-Chemicals
-Hardness of water
-No. of wash cycles-several short ones are better
THE WASH CYCLE
1.FLUSH(11/2 to 3 minutes)
-Dissolve the water soluble salts to reduce the load
-At medium temperature and high water levels
2.BREAK(4-10 minutes)
-Addition of high alkaline soil removal (break) followed by additional suds
-Medium temperature at low water levels
3.SUDS(5-8 Minutes)
-Actual “wash” where detergent is added
-Articles are agitated
-Hot water at low levels
4.INTERMEDIATE RINSE/CARRYOVER SUDS(2-5 Minutes)
-Removes soil and alkalinity
-Same temperature as suds
5.BLEACH(5-8 Minutes)
-If used,added to hot water at low levels
-Kills bacteria,whitens,removes stains
6.RINSE(11/2 TO 3 Minutes)
-Two or more rinses at high water level and medium temperature
-Removes detergent
7.INTERMEDIATE EXTRACT(11/2 TO 2 Minutes)
-High speed spin to remove leftover detergent
8.SOUR/SOFTENER/STARCH/SIZING(3 TO 5 Minutes)
-Sour/softener added to condition the fabric
-Medium temperature at low water level
9.FINAL EXTRACT(2-12 Minutes)
-High speed spin to remove moisture
-Length of the spin depends upon fabric type ,extractor speed.
III.RINSING
-Hot and cold water is used
-Water recycled from previous step to save
IV.HYDROEXTRACTION
-Removes 50% of water
-Reduces weight of load
-Reduces drying time
V.FINISHING
Drying-Towels, washcloths dried after hydro-extraction
Folding-Items to be folded after drying to prevent wrinkles
- Done by hand or machine
- Stains or tears to be noticed
Ironing-Sheets, pillowslips directly ironed
- No ironing for towels
Storage-After folding items are post sorted and stacked
- Allowed to ‘rest’ on shelves for 24 hours
Transferring
I.PREWASHING
-COLLECTING & SORTING OF LINEN
-TRANSPORTATION TO LAUNDRY
-SORTING
-WEIGHING AND LOADING
II.WASHING
Choose THE RIGHT Wash programme depending on:
-Duration of running(Lightly/heavily soiled)
-Temperature
-Agitation
-Chemicals
-Hardness of water
-No. of wash cycles-several short ones are better
THE WASH CYCLE
1.FLUSH(11/2 to 3 minutes)
-Dissolve the water soluble salts to reduce the load
-At medium temperature and high water levels
2.BREAK(4-10 minutes)
-Addition of high alkaline soil removal (break) followed by additional suds
-Medium temperature at low water levels
3.SUDS(5-8 Minutes)
-Actual “wash” where detergent is added
-Articles are agitated
-Hot water at low levels
4.INTERMEDIATE RINSE/CARRYOVER SUDS(2-5 Minutes)
-Removes soil and alkalinity
-Same temperature as suds
5.BLEACH(5-8 Minutes)
-If used,added to hot water at low levels
-Kills bacteria,whitens,removes stains
6.RINSE(11/2 TO 3 Minutes)
-Two or more rinses at high water level and medium temperature
-Removes detergent
7.INTERMEDIATE EXTRACT(11/2 TO 2 Minutes)
-High speed spin to remove leftover detergent
8.SOUR/SOFTENER/STARCH/SIZING(3 TO 5 Minutes)
-Sour/softener added to condition the fabric
-Medium temperature at low water level
9.FINAL EXTRACT(2-12 Minutes)
-High speed spin to remove moisture
-Length of the spin depends upon fabric type ,extractor speed.
III.RINSING
-Hot and cold water is used
-Water recycled from previous step to save
IV.HYDROEXTRACTION
-Removes 50% of water
-Reduces weight of load
-Reduces drying time
V.FINISHING
Drying-Towels, washcloths dried after hydro-extraction
Folding-Items to be folded after drying to prevent wrinkles
- Done by hand or machine
- Stains or tears to be noticed
Ironing-Sheets, pillowslips directly ironed
- No ironing for towels
Storage-After folding items are post sorted and stacked
- Allowed to ‘rest’ on shelves for 24 hours
Transferring
CAREER IN HK IN HOSPITALITY & OTHER INDUSTRIES
AIMS OF THE DEPARTMENT ARE:
Provide the customers with:
-Clean
-Comfortable
-Welcoming
-Attractive
-VFM
-Surroundings
Housekeeping staff is divided into THREE Categories:
-Managerial
-Supervisory
-Unskilled
SECTORS OF EMPLOYMENT FOR HOUSEKEEPING ARE:
-Commercial-Large,Medium and Small Hotels,Motels,Malls,Retail,Industrial,Service apartments,Part of Outsourced companies,Clubs,Holiday Camps
-Welfare-Hostels,Homes,Universities,Hospitals
HOTELS-Offer Personalized service
-Cleaning of guest rooms & public areas
-Lost and Found
-Horticulture and florist ops.
-Laundry ops
-Guests special requests
-Renovation and refurbishment
MALLS,INDUSTRIAL AND RETAIL-Cleaning of common areas(escalators,shops,food courts,staircases,foyers,corridors,carparks)
-Maintenance of various surfaces of walls and floors-front and back areas
-Regular Cleaning and spot checks of toilets
-In Industries cafeteria mgmt may be included
-In retail movement of cartons and setting up the stores may be included.
SERVICE APARTMENTS-Guests stay for a larger period of time.
-To a large extent same as hotels.
-Service is given only once.
-Apartment Services and Facilities Eg:The 197-unit Rembrandt Towers Serviced Apartments combine standard amenities and luxurious privileges with consummate ease.
=Studio, one-bedroom and two-bedroom apartments
=Direct dial telephone facilities with voicemail
=In-room high-speed Internet connection (charged separately)
=Cable TV,Video player,DVD player (on request),CD player (on request )
=Fully equipped kitchenette with a microwave, toaster, electric kettle, induction cooker, glassware, crockery and cutlery in one-bedroom and two-bedroom apartments
=Hairdryer
=Iron / ironing board (on request)
=Microwave, electric kettle and glassware in studios
=In-room electronic safe
=Newspaper (on request – charged separately)
=Fax machine (on request - charged separately)
OUTSOURCED COMPANIES-More cost effective as best solution for specialized jobs
=‘Specialists-man and machine’
=Meets the demand of high quality standards
=Quality standards laid down by the company
=Cuts down training needs
=Reduces costs,avoids unionization
=Egs:Dusters,UDS,Knightfrank,JLL
HOSPITALS-Hygiene and cleanliness very important
=Low Risk Areas-Lobby,Pharmacy,Corridors,Wards,Cafeteria,OPD’s
=High Risk Areas-OT’s,ICU’s,Isolation units
=HK-Bedmaking & Cleanliness,Safety & security,laundry and uniforms,Pest control,patient transportation
Provide the customers with:
-Clean
-Comfortable
-Welcoming
-Attractive
-VFM
-Surroundings
Housekeeping staff is divided into THREE Categories:
-Managerial
-Supervisory
-Unskilled
SECTORS OF EMPLOYMENT FOR HOUSEKEEPING ARE:
-Commercial-Large,Medium and Small Hotels,Motels,Malls,Retail,Industrial,Service apartments,Part of Outsourced companies,Clubs,Holiday Camps
-Welfare-Hostels,Homes,Universities,Hospitals
HOTELS-Offer Personalized service
-Cleaning of guest rooms & public areas
-Lost and Found
-Horticulture and florist ops.
-Laundry ops
-Guests special requests
-Renovation and refurbishment
MALLS,INDUSTRIAL AND RETAIL-Cleaning of common areas(escalators,shops,food courts,staircases,foyers,corridors,carparks)
-Maintenance of various surfaces of walls and floors-front and back areas
-Regular Cleaning and spot checks of toilets
-In Industries cafeteria mgmt may be included
-In retail movement of cartons and setting up the stores may be included.
SERVICE APARTMENTS-Guests stay for a larger period of time.
-To a large extent same as hotels.
-Service is given only once.
-Apartment Services and Facilities Eg:The 197-unit Rembrandt Towers Serviced Apartments combine standard amenities and luxurious privileges with consummate ease.
=Studio, one-bedroom and two-bedroom apartments
=Direct dial telephone facilities with voicemail
=In-room high-speed Internet connection (charged separately)
=Cable TV,Video player,DVD player (on request),CD player (on request )
=Fully equipped kitchenette with a microwave, toaster, electric kettle, induction cooker, glassware, crockery and cutlery in one-bedroom and two-bedroom apartments
=Hairdryer
=Iron / ironing board (on request)
=Microwave, electric kettle and glassware in studios
=In-room electronic safe
=Newspaper (on request – charged separately)
=Fax machine (on request - charged separately)
OUTSOURCED COMPANIES-More cost effective as best solution for specialized jobs
=‘Specialists-man and machine’
=Meets the demand of high quality standards
=Quality standards laid down by the company
=Cuts down training needs
=Reduces costs,avoids unionization
=Egs:Dusters,UDS,Knightfrank,JLL
HOSPITALS-Hygiene and cleanliness very important
=Low Risk Areas-Lobby,Pharmacy,Corridors,Wards,Cafeteria,OPD’s
=High Risk Areas-OT’s,ICU’s,Isolation units
=HK-Bedmaking & Cleanliness,Safety & security,laundry and uniforms,Pest control,patient transportation
QUALITY INITIATIVES IN HOUSEKEEPING!
-Can be classified as:
1.PRODUCT RELATED
2.SERVICE RELATED
3.ENVIRONMENTAL RELATED
EXAMPLES OF PRODUCT RELATED:
-Use of IT extensively.eg:Fidelio package for rooms management,linen management,inventory control
-Newer and better mechanical equipment
-Use of bedside consoles for requests,temperature controls,lighting and curtain controlling.
-Pillow menus
-Imported guest expendibles eg:Molton Brown shampoos,moisturisers etc.
-Bulk dispensing systems
EXAMPLES OF SERVICE RELATED:
-Outsourcing services-Specialized skills at optimum rates
-Training-to achieve service excellence
-Hygiene,not only cleanliness
-Usage of guest history info.
-Concept of Eva Floors
-Toll free no. for product and service queries
-Hypo-allergenic concept-non smoking floors,no ammonia based products
-Fun and games for staff to motivate them
-Ensuring safety and security regulations training
EXAMPLES OF ENVIRONMENT RELATED:
-Use of Ayurvedic/herbal toiletries
-67% hoteliers surveyed said YES
-Use of energy conserving products:CFL's,ESU's
-More natural light in the hotel
-Use of PPC containing 15-20%flyash
-Recycling water(rainwater harvesting)
-Use of aerators/flow restrictors
-Cisterns and flushes
-Sewage Treatment Plants or STP’s
-Use of Ozone to disinfect drinking water
-Use of rubberwood and MDF wood
-Use of triple glazed windows
1.PRODUCT RELATED
2.SERVICE RELATED
3.ENVIRONMENTAL RELATED
EXAMPLES OF PRODUCT RELATED:
-Use of IT extensively.eg:Fidelio package for rooms management,linen management,inventory control
-Newer and better mechanical equipment
-Use of bedside consoles for requests,temperature controls,lighting and curtain controlling.
-Pillow menus
-Imported guest expendibles eg:Molton Brown shampoos,moisturisers etc.
-Bulk dispensing systems
EXAMPLES OF SERVICE RELATED:
-Outsourcing services-Specialized skills at optimum rates
-Training-to achieve service excellence
-Hygiene,not only cleanliness
-Usage of guest history info.
-Concept of Eva Floors
-Toll free no. for product and service queries
-Hypo-allergenic concept-non smoking floors,no ammonia based products
-Fun and games for staff to motivate them
-Ensuring safety and security regulations training
EXAMPLES OF ENVIRONMENT RELATED:
-Use of Ayurvedic/herbal toiletries
-67% hoteliers surveyed said YES
-Use of energy conserving products:CFL's,ESU's
-More natural light in the hotel
-Use of PPC containing 15-20%flyash
-Recycling water(rainwater harvesting)
-Use of aerators/flow restrictors
-Cisterns and flushes
-Sewage Treatment Plants or STP’s
-Use of Ozone to disinfect drinking water
-Use of rubberwood and MDF wood
-Use of triple glazed windows
e-Merging Trends
SOME CONTEMPORARY TRENDS:
-Brands say scents make sense in the guest experience
Executives from Westin, Marriott, Hyatt and Mandarin Oriental share their experience with creating and deploying signature brand scents.
-Consumer Insights: Leisure travelers give wireless access high marks
To win the hearts of your leisure travelers, make guestroom wireless or wired high-speed Internet access free. That's the conclusion of a study of 304 leisure travelers conducted by Yesawich, Pepperdine, Brown & Russell's AmeriLink Internet Surveying Service
-Properties should look for an audit trail that timestamps guest openings, closings, timeouts and clearly identifies the employee's full name [who] performs the emergency openings.A master log of all management activities in the system is also invaluable.In a world where electronic items such as BlackBerries and cell phones are manufactured to take up as little space as possible, in-room safes are expanding their waistlines to accommodate more of these types of items as well as portable workstations.
-Natural stone for bathroom tiles is coming back. While the prices of marble and other natural stones had been cost prohibitive, new marbles from China are nearly the same price as the faux stone slabs from Europe.
Natural is in for countertops, too. Some hotels are using a crystallized glass finish, a hard stone with natural stone chips, rather than granite.
-Vanity Style
The Palmer House Hilton in Chicago features a sleek vanity.
Vanity finishes are going upscale with custom millwork and darker stains.
Veneers are being upgraded. Veneers that we're seeing used more are a rift-cut Oak, a nice gloss ... and dark staining in general.
-Walls that wow
The George Washington Hotel in Winchester, Va., is scheduled for completion this summer. A model room bath shows off the residential look.
Paint is being used more often on walls than vinyl wallcoverings.
More in high-humidity areas, people are going away from vinyl to avoid humidity.In most cases, paint is considered a more green choice because walls can breathe, rather than trapping mould behind them.
A semigloss paint that can be cleaned is being used more.
-GREAT SLEEP EXPERIENCE
Hampton conducted extensive research in developing a bed that delivers the ultimate sleep experience to guests. "Cloud Nine”. The new Hampton bed experience" is the culmination of this research, resulting in the selection of the most comfortable bedding combination possible. An inviting, high-quality, raised mattress is complemented by smooth, 200-thread count white sheets that rest beneath a fluffy, down comforter enclosed in a crisp, white duvet cover. Resting against the residential headboard, three or four pillows (depending on room type) give guests a choice in firmness (some filled with soft down, some with firmer foam), and a lumbar pillow help offer back support to guests who choose to read, watch television or use the Hampton lap desk to work while resting in bed.
The bed is the most recent innovation in the Make It Hampton initiative, which - at its culmination - will incorporate four million system-wide upgrades designed to meet the changing needs of busy business and leisure travelers. Since January 2004, Make It Hampton has debuted new products and services ranging from a new complimentary On the House hot breakfast and On the Run breakfast bags, Purity Basics bath products and a curved shower rod, complimentary high-speed Internet access and the industry's easiest-to-set alarm clock/radio. Make It Hampton is the single most rapid, most extensive transformation ever undertaken by a hotel brand, dramatically enhancing the guest experience across all of its hotels.
-Brands say scents make sense in the guest experience
Executives from Westin, Marriott, Hyatt and Mandarin Oriental share their experience with creating and deploying signature brand scents.
-Consumer Insights: Leisure travelers give wireless access high marks
To win the hearts of your leisure travelers, make guestroom wireless or wired high-speed Internet access free. That's the conclusion of a study of 304 leisure travelers conducted by Yesawich, Pepperdine, Brown & Russell's AmeriLink Internet Surveying Service
-Properties should look for an audit trail that timestamps guest openings, closings, timeouts and clearly identifies the employee's full name [who] performs the emergency openings.A master log of all management activities in the system is also invaluable.In a world where electronic items such as BlackBerries and cell phones are manufactured to take up as little space as possible, in-room safes are expanding their waistlines to accommodate more of these types of items as well as portable workstations.
-Natural stone for bathroom tiles is coming back. While the prices of marble and other natural stones had been cost prohibitive, new marbles from China are nearly the same price as the faux stone slabs from Europe.
Natural is in for countertops, too. Some hotels are using a crystallized glass finish, a hard stone with natural stone chips, rather than granite.
-Vanity Style
The Palmer House Hilton in Chicago features a sleek vanity.
Vanity finishes are going upscale with custom millwork and darker stains.
Veneers are being upgraded. Veneers that we're seeing used more are a rift-cut Oak, a nice gloss ... and dark staining in general.
-Walls that wow
The George Washington Hotel in Winchester, Va., is scheduled for completion this summer. A model room bath shows off the residential look.
Paint is being used more often on walls than vinyl wallcoverings.
More in high-humidity areas, people are going away from vinyl to avoid humidity.In most cases, paint is considered a more green choice because walls can breathe, rather than trapping mould behind them.
A semigloss paint that can be cleaned is being used more.
-GREAT SLEEP EXPERIENCE
Hampton conducted extensive research in developing a bed that delivers the ultimate sleep experience to guests. "Cloud Nine”. The new Hampton bed experience" is the culmination of this research, resulting in the selection of the most comfortable bedding combination possible. An inviting, high-quality, raised mattress is complemented by smooth, 200-thread count white sheets that rest beneath a fluffy, down comforter enclosed in a crisp, white duvet cover. Resting against the residential headboard, three or four pillows (depending on room type) give guests a choice in firmness (some filled with soft down, some with firmer foam), and a lumbar pillow help offer back support to guests who choose to read, watch television or use the Hampton lap desk to work while resting in bed.
The bed is the most recent innovation in the Make It Hampton initiative, which - at its culmination - will incorporate four million system-wide upgrades designed to meet the changing needs of busy business and leisure travelers. Since January 2004, Make It Hampton has debuted new products and services ranging from a new complimentary On the House hot breakfast and On the Run breakfast bags, Purity Basics bath products and a curved shower rod, complimentary high-speed Internet access and the industry's easiest-to-set alarm clock/radio. Make It Hampton is the single most rapid, most extensive transformation ever undertaken by a hotel brand, dramatically enhancing the guest experience across all of its hotels.
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